Define the workflow first
List the store data your team needs, which system owns each value, the direction of any exchange, and when a conversation should use that information.
Business systems
Review whether a future commerce connection fits your product, order, and customer-support workflows.
List the store data your team needs, which system owns each value, the direction of any exchange, and when a conversation should use that information.
Before a custom connector is considered, agree on the minimum required scopes, field mapping, retention, and how a customer request is matched to the right record.
This page documents evaluation status only. It does not connect a store or enable catalog, cart, order, or inventory actions.
Next step
We will review channel availability, permissions, governance, and rollout requirements with your team.