Offer a relevant first response
Use supported default replies, conversation starters, keywords, and menu actions to direct a customer to the right next step.
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Product · Messenger
Coordinate supported Page conversations, structured automation, contact history, and human ownership in one operating path.
Use supported default replies, conversation starters, keywords, and menu actions to direct a customer to the right next step.
Where the connected account supports it, route an eligible Page interaction into a private, contact-aware flow.
Keep the conversation timeline and assigned owner visible, and pause automated handling when a teammate takes over.
Next step
Check Page eligibility, permissions, entry points, and human handoff with the product team.