Cross-channel identity
Retain Instagram, Messenger, and WhatsApp identity history with explicit merge evidence.
Product · Contacts
One customer profile across every supported conversation.
Search, segment, and act on canonical contacts without destructively replacing existing inbox or consent records.
- Human-reviewed
- Provider-aware
- Audit-ready
Fields, tags, and segments
Capture structured values, apply reusable labels, and build bounded dynamic audiences.
Consent and activity
See subscription state, consent purpose, service windows, messages, flows, campaigns, fields, and assignments in one timeline.
Next step
Build your first customer journey
Create a workspace, connect an eligible channel, install a template, simulate it, and publish when provider checks pass.