Privacy notice — draft pending approval
How account information, customer content, enquiries and newsletter subscriptions are handled, and how to request access or deletion.
Policies and data handling
Clear information before you share data.
The policies below are drafted for review. Their operational commitments and effective date still need approval.
Policy drafts pending approval
Draft revision: 12 October 2026. No security certification or completed policy approval is claimed.
Terms of service — draft pending approval
Proposed account, workspace, provider, trial and subscription terms for using Engagivo.
Acceptable use policy — draft pending approval
Proposed rules for permission-based messaging, customer data, automation and secure workspace use.
Cookie notice — draft pending approval
Essential session cookies, saved preferences and optional analytics, with a way to change your choice.
Data processing agreement — draft pending approval
Proposed customer-data processing terms and schedules to complete before signing a business agreement.
Refund policy — draft pending approval
Proposed handling of billing disputes, cancellation and refunds; final commitments need approval before paid activation.
Data requests and cookie choices
Request deletion of connection or account data · Change optional analytics choice · Contact the team about privacy or security
Use the account email and identify your organization and request scope. Do not share credentials, tokens or real customer records in the contact form.
Approval requirements
- Engagivo policy contact route and responsibility for handling requests
- Applicable jurisdictions, legal grounds and any age restrictions
- Current provider inventory, processing locations and transfer arrangements
- Production retention settings, backup expiry and deletion procedures
- Trial, renewal, cancellation, refund and support commitments
- Qualified policy review and an approved effective date