Built around the work, not the channel tab
Teams can move from planning to publishing, and from an inbound message to a resolved case, while each provider connection remains explicit.
Product
Build, run, and improve every customer conversation.
Manage conversations in Inbox, organize Contacts, send Campaigns, set up Automations and AI Agents, and review Reports. Content and publishing tools support your team’s work.
Designed for the work between messages.
Explore the capabilities and the decisions your team controls.
Team control at every step
Keep workspace data private, choose who can act, and check customer consent and team approval before sending or publishing.
Explore the connected tools.
- AutomationsVisual flows, quick setup, testing, publishing, and evidence.
- InboxShared conversations, assignments, notes, and handoff.
- ContactsProfiles, identities, tags, fields, segments, and consent.
- CampaignsBroadcasts, sequences, targeting, delivery, and conversion.
- AI AgentsGrounded intent and replies with safe fallback.
- ContentPlan the posts and assets that start conversations.
- PublishingApproval, scheduling, account targets, and outcomes.
- ReportsListening, analytics, and traceable recommendations.
- WhatsApp journeysBuild policy-aware customer conversations and follow-up.
- InstagramConnect eligible engagement to contact-aware follow-up.
- MessengerRoute supported Page conversations to automation or a person.
- LINEBring Official Account inquiries and customer handoff together.
Map Engagivo to your workflow
Review supported channels, operating roles, and rollout requirements with the product team.