Turn eligible engagement into a next step
Configure supported comment-to-DM journeys with post scope, keyword rules, reviewed public replies, and a clear private follow-up.
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Product · Instagram
Bring eligible professional-account publishing and supported interactions into one reviewed path from post to reply, contact context, and team follow-up.
Configure supported comment-to-DM journeys with post scope, keyword rules, reviewed public replies, and a clear private follow-up.
Check the connected professional account and required permissions before scheduling content or enabling an interaction trigger.
Carry supported identity and conversation history into the contact profile and shared inbox so a teammate can continue the exchange.
Next step
Bring the target account and one example post to a channel-readiness walkthrough.