Use case

Turn the right Instagram comment into a helpful DM.

Choose posts and keywords, rotate public replies, open a private flow, capture a field, tag the contact, and hand off when needed.

Illustrative workflowReview channel permissions → connection setup → shared inbox

A workflow for your team.

Explore the capabilities and the decisions your team controls.

Control who enters

Target a specific, next, or all eligible posts and combine any-comment, include, and exclude matching.

Keep public replies natural

Rotate approved replies and prevent duplicate responses to the same comment.

Continue privately

Deliver the requested value, capture consented data, update the profile, and expose the full path in the inbox.

Build your first customer journey

Create your workspace, connect a supported channel, and try your first conversation with your team.

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Good ideas.
Better conversations.

Fresh product updates and practical ways to connect with your customers. A little inspiration for your next step.

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