Shared ownership
Use assignments, folders, labels, internal notes, reminders, saved replies, and scheduled responses without losing channel context.
Product · Inbox
Automation when it helps. A person when it matters.
Bring Instagram, Messenger, and WhatsApp conversations into one accountable team queue.
- Human-reviewed
- Provider-aware
- Audit-ready
Contact context beside the thread
See identities, tags, fields, consent, service windows, campaign activity, and automation participation.
Clear handoff
Pause an automation, run an approved flow, assign a person, and distinguish agent messages from automation messages.
Next step
Build your first customer journey
Create a workspace, connect an eligible channel, install a template, simulate it, and publish when provider checks pass.