Messaging

WhatsApp

Manage supported WhatsApp conversations and governed outreach within template, consent, and service-window rules.

Illustrative workflowReview channel permissions → connection setup → shared inbox
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MayaBusiness conversation
Today
Messages and calls are end-to-end encrypted.

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Connection, context, action.

Explore the capabilities and the decisions your team controls.

Conversation-aware delivery

Free-form and template message eligibility is determined from the current customer-service window and provider policy.

  • Signed inbound webhooks
  • Template-aware outbound actions
  • Consent and suppression checks on every outreach send

No rule bypass

A sequence cannot override an expired service window, missing consent, suppression, unapproved template, or unhealthy provider connection.

Setup requirements

Requires an approved WhatsApp Business Platform setup, registered sender, approved templates where required, and valid Meta permissions.

See how this fits your team

Ask us about your channels, team review, and setup requirements.

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