Ground the copilot
Connect approved knowledge and playbooks to suggestions, retain source context, and review outputs before use.
Product
Automate repeatable work without surrendering control.
Use knowledge, playbooks, rules, and review queues to make work faster while authorized domain paths remain responsible for real actions.
Separate suggestion from execution
AI can recommend a reply, content change, or next step. It cannot publish, send outreach, or alter a case outside an authorized and audited action.